Psychic Stella – Policies
November, 2025
⸻
1. Age Limitation
You must be 18 or older to book an appointment.
⸻
2. Privacy
All readings are confidential. The only exception is if it becomes evident that you may cause harm to yourself or another person. Permission will always be obtained before posting any updates or reviews from your reading on social media or the website, and all shared updates and reviews will remain anonymous.
⸻
3. Participating in a Psychic Reading
All information received during a reading is subject to your personal interpretation. By booking a reading, you acknowledge that the guidance provided is not a substitute for legal, financial, medical, or psychological advice from a qualified professional. Psychic readings are intended for guidance, advice, and entertainment purposes. Readings may include information that is emotional or difficult to hear; if there are topics you wish to exclude, please indicate these before the session or on your booking form. The higher your vibration and the more open-minded you are, the more specific your reading is likely to be. All decisions or actions taken following a reading are your personal responsibility.
⸻
4. Follow-Up Questions & Additional Sessions
Any follow-up questions or requests for additional guidance will require booking another appointment. This allows each session to remain focused and ensures you receive the dedicated time and thorough guidance you deserve.
⸻
5. Termination of a Reading
Both parties are expected to maintain a respectful, positive, and non-judgemental attitude throughout the session. To ensure the best experience, sessions should take place in a comfortable, distraction-free environment. I also reserve the right to cancel or end a session if I feel uncomfortable, or if I believe the client may be better supported by seeking guidance from another professional.
⸻
6. Cancellations & Rescheduling
​Full refunds are available for cancellations made more than 48 hours before the session. Cancellations made within 48 hours are non-refundable, and at least 48 hours’ notice is also required for rescheduling. Cancellations and rescheduling can be managed through the “My Bookings” page in the Members Area: https://www.psychicstella.net/account/my-bookings. If you have cancelled your appointment and are eligible for a refund, please contact me via email, as refunds cannot be processed through the website.​
⸻
7. No-Shows
Please make sure you are ready and on time for your scheduled appointment. As sessions are back-to-back, it’s important that we start on time to make the most out of your session. I will wait up to five minutes past the scheduled start time. If you know you will be late, please contact me before your scheduled time to discuss whether we can continue. If you do not show or I don’t hear from you within five minutes after your scheduled time, I will move on to the next client, and the session will be considered a no-show, with the full session fee applicable. If a no-show occurs, your reading will be delivered via email later that day. Thank you for respecting this policy, as it helps ensure smooth scheduling for all clients.
⸻
8. Booking Calendar
• All appointments must be booked through the online booking calendar.
• Payment must be made in full at the time of booking (Card or PayPal).
• Booking times will appear in your local timezone.
⸻
9. Opening Hours
• Monday – Friday: 10:00 AM – 6:00 PM
• Saturday: 11:30 AM – 6:00 PM
• Sunday: Closed
• Messages or emails after 6pm will be answered the next business day
⸻
10. Gift Cards
​Gift Cards are available for 30-minute and 1-hour readings and are valid for three years from the date of purchase. They can be redeemed at checkout and are non-refundable.
⸻
11. Policy Acknowledgment
By booking a session, you acknowledge and accept these policies. Policies may be updated periodically, and the latest version published on the website will always apply.
⸻
Contact
Email: psychicstellab@gmail.com
Or message via website or instagram
